Auto Service & Parts Center Staff


Click on one of the people below to find out more information.

  • Charles E. Smith
    Fixed Operations Manager

    Charles grew up on a dairy farm in East Tennessee and began pulling transmissions when he was 10 years old. He developed a passion for automotive management during his time in the U.S. Army, when he was in charge of several million dollars-worth of equipment and parts. 

    He graduated from GM University of Automotive Management is certified with several manufacturers in Service, Parts and Body Shop Operations.

    He is passionate about automotive parts and service management and enjoys motivating his team and encouraging them to "wow" the customer every day.

    When he's not thinking of ways to keep customers happy, Charles enjoys motorcycling, cross country running, health & fitness and martial arts.

    Charles has been married for 38 years and has 2 children. 


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  • David Thompson
    Assistant Fixed Operations Manager


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  • Chris Brazil
    Parts Manager


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  • Albee Holt
    Service Advisor


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  • Terri Goodrum


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  • Jessica DeBord
    Service Greeter/Porter


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  • Alicia Smith
    Service Advisor


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  • James A. Crawley
    Service Technician


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  • Mark Faust
    Service Technician


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  • Matthew Smith
    Service Technician


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  • Kevin Boehms
    Service Technician


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  • Eric Bowness
    Service Technician


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  • John Rollins
    Service Technician


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  • Brian Spinks
    Service Technician


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  • Abby Hackett
    Service and Parts Cashier


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  • Chris Williams


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  • Jerry Quinn
    Technician


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  • Kirk Winter

    Thomas "Kirk" Winter is a home-grown Tennessee native.  He has over 29 years of experience with the Chrysler family of vehicles. When he isn't devoting his expertise to our customers' cars and trucks, Kirk loves gardening, wood-work, masonry work antiques, the outdoors and his family.

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  • Norman McDonald
    Technician


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  • Martin McCormick
    Parts


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  • Donna Cook
    Service and Parts Administration


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  • Andrew Silcox
    Detail Assistant


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  • James Warde
    Detail Assistant


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  • Austin Faust
    Express Lube Advisor


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  • Abel Rojas
    Lube Technician


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  • Payton Dewees
    Lube Technician


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  • Coyte Bess
    Lube Technician


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  • Phillip Eldridge
    Lube Technician


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  • Shane Saddler
    Lube Technician


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  • Dakoda Washer
    Lube Technician


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