Our Automotive Experts


Click on one of the people below to find out more information.

Management

Billy Mullinax
General Manager
(615) 784-1160


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Michael Gravens
Sales Manager


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Steve Ross
Used Car Buyer


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Travis Williams
Sales Manager


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Mack Sands
Sales Manager


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Sales

Stephen Ashley
Sales Associate


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Albert "AJ" Chavis
Sales Associate

AJ was born in Savannah, Georgia, but grew up in a small town called Pembroke, Georgia. As a Sales Consultant, he enjoys helping his customers find the right car at the right price. AJ has experience in warehousing and was working as an order selector when he decided it was time for something new. He began working in the automotive industry in April 2018 as a Sales Professional at Step One Automotive Group in Savannah, GA. 

AJ understands that buying is vehicle is one of the largest purchases most people make and he likes to put his customers at ease, guiding them through the sales process. Guests benefit from AJ's strong product knowledge. He knows the vehicles he sells well and is Jeep, Ram and Uconnect Certified.

A former collegiate football player and father of two, AJ loves football and hopes to one day try out for a professional football team. He enjoys spending time with his son, Ayden and daughter, Aliyah.

"I enjoy the laid-back atmosphere that allows me to put my full focus on serving our customers."

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Stephanie Hughes
Sales Associate


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Allen Ivey
Sales Associate


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Ricky Kirby
Sales Associate


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Lino Lovrenovic
Sales Associate


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Elizabeth Mota
Sales Associate


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Jamie Reynolds
Sales Associate


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Matthew Robinson
Sales Associate


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Benjaimin Stoll
Sales Associate


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Greg Smith
Sales Associate


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Patrick Sturm
Sales Associate


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Cody Szklarski
Sales Associate


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Dallas Williams
Sales Associate


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Internet Sales

Terra Williams
BDC Sales Manager

Terra joined Rockie Williams Premier in October 2018, but has more than 5 years of experience in automotive internet sales. Born and raised in Nashville, TN, Terra got into the automotive industry by chance. With a background in Education, she applied for and accepted an administrative position at BMW of Nashville in April 2014 and found she enjoyed the fast pace of the auto industry. Within two months, she began the dealership's first BDC Department (Business Development Center) and has never looked back.


Terra and her team are generally the first contact a customer has with the dealership, so their rapport and customer interaction is critical to the sales process. She coaches her team to manage all incoming phone and internet leads to ensure a quick response time and a positive first impression of the dealership.


When she is not making sure customers have a consistent point of contact throughout the sales process, Terra enjoys spending time with friends, family and church-related activities. An avid sports fan, she loves watching all sports, and actively follows the Vanderbilt Commodores, Atlanta Braves, Tennessee Titans and Nashville Predators sports teams.


"I love the positive team atmosphere at Rockie Williams Premier. To say that I am blessed to be here, is an understatement."


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Bethany Adkins
BDC Sales Associate

Bethany has been with Rockie Williams Premier since November 2018. She started her automotive career at BMW of Nashville as the dealership's receptionist in May 2018. Within three months, she moved to the BDC department. In late 2018, when her position at BMW was downsized, she was invited to join the team at Rockie Williams Premier.

As a BDC Agent, Bethany acts as a consistent point of contact for the customer, sending and receiving communications regarding customer interests and available inventory, with the ultimate goal of helping the customer purchase a car they truly love. 

Bethany is always on the go. She enjoys hiking when the weather is nice and opts for playing cards, board games and puzzles with friends and roommates when it's not. 

"I look forward to coming to work every day! Like any family, we have our moments, but at the end of the day, we're here for each other."

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Anna Clark
BDC Agent

Anna grew up in Memphis, TN and got her start in the automotive industry when she moved to Nashville in 2016. She developed and enhanced her customer service skills working in the Internet Sales department at Cadillac, Mini Cooper and BMW dealerships before joining the Rockie Williams Premier BDC team. Anna also has experience in automotive finance as a Portfolio Manager. She understands and appreciates the role of a BDC Agent as the initial and consistent contact with customers and enjoys helping customers realize their automotive dreams. 

Following in her parents' footsteps, Anna attended Ole Miss. She enjoys running and competed in cross country for a brief time while in High School, before switching her focus to competitive choir. But running was in her blood and she picked it back up in her early 20's, training for and running half and full marathons. Anna made it a goal to run an ultra marathon before her 30th birthday, and she'll get the chance on March 10, when she will compete in her first 50K (31.3 miles) race. 

An admitted aquarium novice, Anna enjoys the calming nature of the 30,000-gallon fish tank in the dealership's showroom and the enthusiastic, supportive team environment.  

"Rockie Williams is my favorite thing about working here. His smile is infectious and says it all." 

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Finance

Kayleigh Cupp
Finance Manager

Kayleigh joined Rockie Williams Premier in December 2018 as a Finance Manager. She is responsible for completing all required documentation and helping guests finalize the purchase of their new vehicle. Born and raised in Guntersille, Alabama, she got her start in the automotive industry in 2007 as a receptionist at Wyatt Johnson in Clarksville, TN. Kayleigh quickly advanced through various roles within the accounting office, including BDC, title clerk, wholesale clerk, before being promoted into the finance department in 2011. 

In addition to Finance Manager, Kayleigh also serves as a Desking Manager. She enjoys presenting customers with the best financing options and terms to help them purchase their new or used vehicle.

Recently engaged, Kayleigh's fiancé has two boys. They also have black German shepherd, named Vader. She loves traveling, hiking and exploring new places.

"I've only been here a short time, but it already feels like a family. Everyone has gone out of their way to make me feel welcome."

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Sean Donaldson
Finance Manager

Sean has over 9 years of automotive finance experience and has been with Rockie Williams Premier since early 2017. He enjoys building long-lasting relationships that inspire clients to feel comfortable referring family and friends and is committed to ensuring that customers are completely satisfied well beyond the sale.


After working in the banking/finance industry for most of his career Sean made a change in 2010, when he was asked to join the team at a local Nashville auto dealership. He as been in automotive finance every since.

In his free time, he enjoys weight training, martial arts and shooting a variety of firearms. 

He has been married for 22 years and has 4 children.

"My favorite thing about working at Rockie Williams Premier is our leadership. Rockie and Billy (General Manager) are very sincere people who care about both clients and employees."

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Andrew Guadalajara
Finance Manager


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Administration

Rhonda Stephens
Office Manager


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Catherine "Cat" Neal
Human Resource Manager-Accounts Payable

New to the automotive industry, Cat spent more than 20 years in the restaurant, banking and airline industries. She joined Rockie Williams Premier in 2018, assisting the dealership in a variety of roles. As HR Manager - Accounts Payable, Cat oversees the onboarding for all employees and all other HR related issues and is also responsible for all accounts payable functions. 

Cat was born in Independence, Missouri, and moved to Nashville in 1993. She is proud to note that her hometown is also the location of President Harry S. Truman's longtime home and national historic site. 

With a background that includes a variety of customer-facing roles, Cat understands the value of a positive, happy workforce and the correlation between happy employees and satisfied customers. In her accounts payable role, she handles all payroll and related responsibilities, and serves as the unofficial dealership morale officer, adding positive, motivational messages each week on every employee's paycheck stub. 

Cat is married and has three grown sons, including a set of twins. She loves to cook and in her spare time, she and her husband can be found traveling the country in their Ram 2500 truck with their 40-foot travel trailer in tow. 

"I enjoy hearing that my motivational messages made an impact on an employee's day. We all work so hard and it's easy to let a bad day affect our performance. If I can help our team have a positive impact for our customers, that makes my day."  

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Kelly Anderson
Title Clerk


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Nikki Bates
Office Clerk


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Tonia Beauchman
Office Clerk


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Kendra Hudson
Receptionist

Kendra is often the first person you will meet when you enter the showroom. While her official title is Receptionist, she is so much more. Kendra helps direct customers to the places they need to go and the people they need to speak with at the dealership. When new vehicles arrive, she logs them in and enters pricing into the dealership's inventory management system.

On Saturdays, she serves as a backup cashier and is the "go-to" for computer issues or when a guest has problems connecting to the complimentary WiFi.  If you have a question, Kendra is the first person to ask. She is also the one who feeds the fish once a day with a special diet of algae pellets and frozen food preparations.

Born and raised in Lebanon, TN, Kendra joined Rockie Williams Premier in 2005 when her aunt, who was the dealership's receptionist, moved into another position. She has been greeting guests in that role ever since.

When she is not at the dealership, Kendra enjoys doing anything crafty and spending time with her pride and joy, her son Jaxon.  

"I enjoy the unpredictability of my job. Every day is different than the day before and there is never a dull moment."

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Nichole Williams
Title Clerk

Nichole joined the Rockie Williams Premier team as a Title Clerk in 2018. After working for seven years in the Special Education department at a local school, she was ready for a change. She prayed for the right opportunity and her prayers were soon answered. With no experience in the automotive industry, Nichole was asked to join the Rockie Williams Premier team.

As a Title Clerk, Nichole's role is essential to the car buying process. She ensures sold vehicles are properly registered according to the laws of the state where the owners reside and secures vehicle license tags. Nichole enjoys working with customers to ensure a pleasant experience. Her goal is to put a smile on the face of every customer.

Nichole was born in Lebanon, Tennessee, but moved to Greenbrier, Tennessee when she was eight. She also lived in Carthage, Tennessee before settling in Lancaster, Tennessee in Smith County.  

Faith, family and baseball are what define Nichole. She is a worship leader and children's teacher at Abundant Harvest Worship Center. Married for 22 years, Nichole and husband, Kevin, have three children that she describes as the part of her heart that walks around outside her body. In the spring, summer and fall, they can be found one of three places - church, home or the ball field. 

"I love our customers, without them I wouldn't be here! But, the best part about my job is that I get to have lunch with my dad every day, since he works here too!"

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Marketing & Customer Relations

Kathleen Lawrence
Marketing Manager


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Victoria Cross
Social Media Manager


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Fixed Operations/Service

Charles Smith
Fixed Operations Manager

Charles has been in charge of the Service & Parts operation at Rockie Williams Premier since early 2018, but has been involved in the automotive industry for most of his life. He grew up on a dairy farm in East Tennessee and began pulling transmissions when he was 10 years old. But it was during his time in the U.S. Army, when he was in charge of several million-dollars-worth or equipment and parts, that he developed a passion for automotive management. 

He graduated from GM University of Automotive Management is certified with several manufacturers in Service, Parts and Body Shop Operations.

He is passionate about automotive parts and service management and enjoys motivating his team and encouraging them to "wow" the customer every day.

When he's not thinking of ways to keep customers happy, Charles enjoys motorcycling, cross country running, health & fitness and martial arts.

He and his wife, a native of the Azores, have been married for 38 years. He has 2 children. 

"The best part of my job is that I truly love what I do! I work for a great owner and General Manager in a Christian-based environment." 

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David Thompson
Assistant Fixed Operations Manager


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Donna Cook
Service & Parts Administrator


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Austin Faust
Express Lane Service Advisor


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Terri Goodrum
Service Advisor


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Albee Holt
Service Advisor

Albee is a veteran when it comes to taking care of customers. She has been serving customers and gently educating them on the best ways to take care of their vehicles for 26 years as a Vehicle Service Advisor at three separate dealerships. Albee grew up in Los Angeles, California and got her start in the automotive industry when she applied for a customer service position at Alexander Auto Sales, but was persuaded instead to take a position as a Service Advisor. Albee became the first female service advisor for the 17-location dealership group, paving the way and defining the role of women in the service drive. 

Albee asks lots of questions to thoroughly understand the issue her customers are having with their vehicle and strives to help her customers understand the reasons behind her recommendations. She believes her female perspective and sound recommendations based on experience help her build strong, long-lasting relationships with her clients, both male and female.

Albee holds master certifications as well as fleet and business network certifications for several manufacturers.

When she's not helping customers resolve issues with their vehicles, Albee enjoys knitting, crocheting, crafting, and spending time with her 3 daughters and 8 grandchildren. 

"The best part of my job is seeing a customer leave with a smile and happy with the service they received." 

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Brent Reed
Service Advisor

As a Vehicle Service Advisor at Rockie Williams Premier, Brent works as part of a highly experienced team dedicated to service excellence. A third generation Nashvillian, he grew up in West Nashville and spent most of his career serving in the restaurant industry. But, in early 2017, married and with a young daughter, he quickly decided that working nights wasn't the best for his family.

 

He took a role as a Lube Tech at a local Volkswagen dealership and within 6 months he was asked to move into a service advisor position. Certified in Personal Communication, Brent enjoys helping customers understand their vehicle and how to keep it running smoothly.

 

Brent enjoys building strong relationships and spending time with his family. When he's not working to put customers as ease about vehicle maintenance, Brent enjoys roller skating, football, hockey, good food, dancing, painting, fashion and being a hands-on Dad to his young daughter.

 

"I love being the bridge that allows me the opportunity to develop a level of comfort between the customer and the service technician."

 


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Alicia Smith
Service Advisor

As a vehicle service advisor at Rockie Williams Premier since 2012, Alicia is dedicated to total customer satisfaction. She enjoys working with people and helping her clients understand the "why" behind the services she recommends. Since her first automotive service role as a cashier at Gary Force Acura in 1999, Alicia has focused on delivering service excellence.

Having previously worked for Rockie Williams when he owned a Pontiac-GMC-Cadillac dealership in Lebanon, Alicia values the opportunity to work at a company that treats her like family.

When she's not consulting with customers about recommended vehicle service, Alicia enjoys cutting coupons, shopping for antiques, and spending time with her husband of 12 years, her two children and two grandchildren.

"The best part of my job is helping our customers understand the needs of their vehicle and the value of the services we recommend."

 


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Eric Bowness
Service Technician


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Kirk Winter
Service Technician


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Mark Faust
Service Technician


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Norman McDonald
Service Technician


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Jerry Quinn
Service Technician


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Abel Rojas
Service Technician


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Matthew Smith
Service Technician


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Jeffery Gutch
Detail Assistant


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Don White
Service Technician


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Brian Spinks
Service Technician


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Chris Williams
Service Technician


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Steven Worsham
Service Technician


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Abby Hackett
Service & Parts Cashier


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James A. Crawley
Detail Manager


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Andrew Silcox
Detail Assistant


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John Rollins
Lube Technician


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Dakoda Washer
Lube Technician


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Bryce Babcock
Lube Technician


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Logan Cherry
Lube Technician


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Parts

Chris Brasil
Parts Manager


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Kevin Boehms


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Martin McCormack
Parts Technician


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Meet Our Automotive Experts

That warm feeling you get when you step onto our Mt. Juliet, Tennessee car dealership? That comes from the team at Rockie Williams Premier Dodge Chrysler Jeep Ram. Each one of us is committed to making you feel welcome and meeting your needs, from Billy Mullinax, our general manager, to the staff at the front desk and in the service center. Our automotive team is excited to meet you; Call one of our experts today!

Why Choose Rockie Williams Premier Dodge Chrysler Jeep Ram?

At Rockie Williams Premier Dodge Chrysler Jeep Ram, we not only have an impressive selection of new vehicles to choose from, our team also offers Mt. Juliet, TN drivers a number of great amenities. Visit our parts department or service center, meet with the experts in our finance department, and say hello to our sales team. Plus, you'll never feel taken advantage of at our dealership. We offer a no-haggle, one price policy to all our customers, from Nashville, TN to Murfreesboro, TN. Looking for a Ram truck? Rest assured, we're consistently rated the number one Ram dealership in Tennessee. How can we help you today?

Join the Team

Do you have the commitment to excellence and passion for cars it takes to work at Rockie Williams Premier Dodge Chrysler Jeep Ram? Then we'd love to hear from you! We're looking for hard workers and team players in Mt. Juliet, TN for a variety of positions, including service technicians, customer service staff, and sales team members. Interested? Browse our job openings, then get in touch.

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